Quality of Work Life of Nurses in Emergency Departments: A Scoping Review

  • Ema Arum Rukmasari Universitas Padjadjaran, Bandung, Indonesia
  • Mariska Oktaviana Universitas Padjadjaran, Bandung, Indonesia
  • Mita Puspitasari Universitas Padjadjaran, Bandung, Indonesia
  • Nadhira Ilmanisa Universitas Padjadjaran, Bandung, Indonesia
DOI: https://doi.org/10.54783/ijsoc.v7i2.1487
Keywords: Quality of Work Life, Nurses, Emergency Departments, Burnout, Compassion Fatigue.

Abstract

The results of this scoping review prove that the quality of nurses' working life in the Emergency Department (ED) is influenced by various emotional, psychological, and structural factors that interact with one another. The levels of burnout and compassion fatigue detected are quite high, indicating significant physical and emotional stress in the ED work environment. However, the presence of compassion satisfaction and effective coping strategies serves as a protective factor that reduces the negative impact of workplace stress. Organizational elements such as management support, availability of resources, and supportive working conditions also play a crucial role in enhancing nurses' well-being. These findings emphasize the importance of structured organizational intervention strategies, training in coping strategies, and strengthening a positive work culture to improve nurses' work life in the ED, which ultimately will have a positive impact on the quality of care and patient safety.

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Published
2025-05-20
How to Cite
Rukmasari, E. A., Oktaviana, M., Puspitasari, M., & Ilmanisa, N. (2025). Quality of Work Life of Nurses in Emergency Departments: A Scoping Review. International Journal of Science and Society, 7(2), 602-611. https://doi.org/10.54783/ijsoc.v7i2.1487
Issue
Vol 7 No 2 (2025): International Journal of Science and Society (IJSOC)
Section
Articles

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