The Nurse Caring Behavior from the Perspective of Banten Culture at X Hospital in Rangkasbitung

Waldetrudis Neno  Kosat; Blacius  Dedi; C. Indriati  Kusumaningsih

doi:10.54783/ijsoc.v4i4.562

Waldetrudis Neno Kosat STIK Sint Carolus Jakarta, Indonesia
Blacius Dedi Universitas Karya Husada Semarang, Indonesia
C. Indriati Kusumaningsih STIK Sint Carolus Jakarta, Indonesia

DOI: https://doi.org/10.54783/ijsoc.v4i4.562

Keywords: Caring, Banten Culture, Nursing, Management

Abstract

Caring is a characteristic of nursing that is applied through the attitudes and actions of the nurse to the patient. Caring behavior in nursing should be based on patient culture to reduce the patient's ugly assessment of nurses such as lack of communication, social distancing with patients, less friendly, less polite, less sincere, less time to the patient and less responsive to patient complaints. The purpose of this study is to explore the caring behavior of nurses from the perspective of Banten culture at X Hospital in Rangkasbitung. Qualitative research method with exploratory phenomenological approach. Focus Group Discussions (FGDs) are used for data collection. Participants consisted of 10 nurses and 5 patients. Analysis of thematic data using the Colaizzi method. The findings of 5 themes are nurses providing holistic nursing services to patients, nurse communication styles to patients, gender-based nursing care, belief in myths and health, health decision makers by families and aged people. This study explains that the application of caring in nursing needs to pay attention to patient culture. Suggestions for the need to conduct research with a mix of methods or triangulation of varied participants.

References

Acob, J. R. U. (2018). Caring as Unending Expression of Nursing (CUEN): A theory of nursing. The Malaysian Journal of Nursing (MJN), 10(2), 52-57.

Ariani, T. A., & Aini, N. (2018). Nurse Caring Behavior and Satisfaction of Inpatient Patients on Nursing Services. Jurnal Keperawatan, 9(1), 58-64.

Arveo, B. Z. A. (2021). Hubungan Pelayanan Perawat Berdasarkan Pendekatan Ten Carative Factors Watson" S dengan Tingkat Kepuasan Pasien di Puskesmas Silo Kabupaten Jember (Doctoral dissertation, Universitas Muhammadiyah Jember).

Aupia, A., Lee, T. T., Liu, C. Y., Wu, S. F. V., & Mills, M. E. (2018). Caring Behavior Perceived by Nurses, Patients and Nursing Students in Indonesia. Journal of Professional Nursing, 34(4), 314-319.

Calong, K. A. C., & Soriano, G. P. (2018). Caring Behavior and Patient Satisfaction: Merging for satisfaction. International Journal of Caring Sciences, 11(2), 697-703.

Claramita, M., Tuah, R., Riskione, P., Prabandari, Y. S., & Effendy, C. (2016). Comparison of communication skills between trained and Untrained Students using a Culturally Sensitive Nurse–Client Communication Guideline in Indonesia. Nurse Education Today, 36, 236-241.

Douglas, M. K., Rosenkoetter, M., Pacquiao, D. F., Callister, L. C., Hattar-Pollara, M., Lauderdale, J., ... & Purnell, L. (2014). Guidelines For Implementing Culturally Competent Nursing Care. Journal of Transcultural Nursing, 25(2), 109-121.

Enns, C. L., & Sawatzky, J. A. V. (2016). Emergency Nurses’ Perspectives: Factors Affecting Caring. Journal of Emergency Nursing, 42(3), 240-245.

Fenizia, E., Marchese, C., La Spina, M., Coppola, L., Rostagno, E., Castaing, M., ... & Russo, G. (2022). Pediatric Version of the Nurse Caring Behavior Scale: A Cross-Sectional Study in Pediatric Hemato-Oncology Centers. Journal of Nursing Measurement.

Halligan, P. (2006). Caring for Patients of Islamic Denomination: Critical Care Nurses’ Experiences in Saudi Arabia. Journal of clinical nursing, 15(12), 1565-1573.

Holopainen, G., Nyström, L., & Kasén, A. (2019). The Caring Encounter In Nursing. Nursing ethics, 26(1), 7-16.

Karo, M., & Baua, E. (2019). Caring Behavior of Indonesian Nurses Towards an Enhanced Nursing Practice Indonesia Year 2018. International Journal of Pharmaceutical Research, 11(1).

Kasnodihardjo, K., & Kristiana, L. (2013). Praktek Budaya Perawatan Kehamilan di Desa Gadingsari Yogyakarta. Indonesian Journal of Reproductive Health, 4(3), 106736.

Mardiana, S. S., & Widyawati, I. (2021, March). The Effectiveness of PSBH (Problem Solving for Better Health and Hospital) Method on Caring Nurse Behavior. In 1st Paris Van Java International Seminar on Health, Economics, Social Science and Humanities (PVJ-ISHESSH 2020) (pp. 454-457). Atlantis Press.

McFarland, M. R., & Wehbe-Alamah, H. B. (2019). Leininger’s Theory of Culture Care Diversity and Universality: An Overview with a Historical Retrospective and a View toward the Future. Journal of Transcultural Nursing, 30(6), 540-557.

Mokodongan, F., Tjahjono, H. K., & Nuryakin, N. (2021). The Effect of Work Engagement on Nursing Caring Behavior with Burnout as Intervening Variables (Study of Nurses at Datoe Binangkang Lolak Regional General Hospital). Journal of Management and Business, 20(2), 155-163.

Mullan, B. A., & Kothe, E. J. (2010). Evaluating a Nursing Communication Skills Training Course: The Relationships between Self-Rated Ability, Satisfaction, and Actual Performance. Nurse Education in Practice, 10(6), 374-378.

Nkambule, B. S., Lee-Hsieh, J., Liu, C. Y., & Cheng, S. F. (2019). The Relationship between Patients’ Perception of Nurse Caring Behaviors and Tuberculosis Stigma among Patients with Drug-Resistant Tuberculosis in Swaziland. International Journal of Africa Nursing Sciences, 10, 14-18.

Oluma, A., & Abadiga, M. (2020). Caring Behavior and Associated Factors among Nurses Working in Jimma University Specialized Hospital, Oromia, Southwest Ethiopia, 2019. BMC nursing, 19(1), 1-7.

Purba, A. S., & Karo, M. B. (2022). The Relationship between Nurse Caring Behavior and Patient Satisfaction Level in Santa Marta and Maria Rooms at Santa Elisabeth Hospital Medan in 2021. Tour Health Journal, 1(2), 77-86.

Putra, K. R., Andayani, T., & Ningrum, E. H. (2021). Job Satisfaction and Caring Behavior among Nurses in a Military Hospital: A Cross-Sectional Study. Journal of public health research, 10(2), jphr-2021.

Putri, Astuti A. (2014). Strategi Budaya Carakter Caring of Nursing. Bogor: In Media.

Sharifi, S., Valiee, S., Nouri, B., & Vatandost, S. (2021, April). Investigating patients' Attitudes toward Receiving Care from an Opposite‐Gender Nurse. In Nursing Forum (Vol. 56, No. 2, pp. 322-329).

Sholihah, L. A., & Sartika, R. A. D. (2014). Makanan Tabu pada Ibu Hamil Suku Tengger. Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal), 313-318.

Valizadeh, L., Zamanzadeh, V., Ghahramanian, A., & Aghajari, P. (2017). The Exploration of Culturally Sensitive Nursing Care in Pediatric Setting: A Qualitative Study. International journal of Pediatrics, 5(2), 4329-4341.

Vatandost, S., Oshvandi, K., Ahmadi, F., & Cheraghi, F. (2020). The Challenges of Male Nurses in the Care of Female Patients in Iran. International Nursing Review, 67(2), 199-207.

Zamanzadeh, V., Jasemi, M., Valizadeh, L., Keogh, B., & Taleghani, F. (2015). Effective Factors In Providing Holistic Care: A Qualitative Study. Indian journal of Palliative Care, 21(2), 214.